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Licensed maid agency · Kuala Lumpur & Malaysia
Based in Petaling Jaya and placing helpers across Malaysia: Kuala Lumpur, Selangor, Johor, Penang, Perak, Melaka, Negeri Sembilan, Sabah and Sarawak. We help families find Indonesian and Filipino maids for elderly companionship, daily routines and a well-cared-for home. Part of the Innovedge Group since 2002.
Available helpers
Every profile shows the helper’s experience, languages and household fit. Create a free account to see her full biodata and ask for her interview video. Three of the helpers available now:
Support at home
This is non-medical support. A helper does not replace a nurse or doctor, and many families use both together.
No agency can match a helper to a person it has not asked about. So the first call is about your parent: how mobile they are, their age, what kind of support they need, whether they live alone, and the language they are most at ease in.
New biodata arrives twice a week, so if nobody fits today, the next batch may.
You see the biodata, you watch the interview video, you speak to the candidates you like, and your parent is in the room while you do it. We make sure both sides are aligned on duties, routine and expectations before anyone commits.
Nobody is asked to commit to a person they have not met.
Our support does not stop once the fee is paid. The first three months get the most attention, because that is when a placement settles, but we stay your consultant for as long as she is with you.
If the placement does not work out, replacement support is there, with the terms set out in your placement agreement.
It begins with your parent: their daily routine, the language they are most comfortable in, and how they get around the home now. We are a maid agency that specialises in one thing: matching a helper to an elderly parent, and to the family around them.
A helper who knows your parent’s routine changes everything.
Qualifications matter, but fit matters more: the house, the meals, the temperament and the pace of the day.
View helpersBreakfast at the same table. A walk before the heat. Medication after lunch, a call from the grandchildren at four, dinner together at seven. A good placement protects that routine rather than replacing it.
You are not hiring a stranger. You are choosing who sits with your mother at breakfast.
How it worksWe help you find a replacement helper. A replacement is free for an initial period, and after that a replacement fee applies, which is lower the earlier it is needed. Your replacement helper starts a new contract of her own. Most concerns are solved with guidance first, before any change. The exact terms are set out in your written placement agreement.
Ask about replacementPaying for a placement
fromRM825a month
Hiring a full-time live-in helper usually means a large sum up front, and for most families that is the part that makes them wait. It does not have to be paid that way.
Instalment plans are offered by your own bank or card issuer and are subject to their approval and terms. We will set out the full cost in writing before anything is agreed.
Ask about paying monthlyGroup figures and recognitions relate to Agensi Pekerjaan Innovedge Sdn. Bhd. See our credentials
Companionship through the day, preparing familiar meals, help with dressing, grooming and bathing where appropriate, and the housekeeping that keeps the home safe and comfortable.
She can also assist with mobility: helping your parent move around the home, steadying or supporting them where needed, and going with them on walks. If your parent should not be left alone at night, she can share a room with them.
Every duty is agreed with your family before placement, so nobody is surprised on either side.
No. Helpers provide non-medical support. Diagnosis, injections, wound care, tube feeding, medication administration and other clinical tasks require appropriately qualified healthcare professionals.
Many families use both together: a helper for daily life at home, and a visiting nurse or doctor for clinical needs.
Yes, and you should. The order is this. Look through the biodata on our website and shortlist anyone who interests you. Send us a WhatsApp message with your shortlist and we send you her interview video. When you are ready, you place a booking with us and we arrange a one to one interview with her.
You are not limited to one candidate: interview as many as you need to feel sure. The booking fee does not expire, and it comes off your agency fee when a helper is placed with you.
About three months, and we would rather tell you that now than after you have started.
We do not hold helpers who are ready to start immediately. Every placement is a new arrival, and her permit, medical screening, training and travel all have to be arranged before she can begin. Your consultant confirms the timeline at the first conversation and keeps you updated at each stage.
“The team listened carefully to my mother’s routine and helped us focus on the qualities that would matter at home.”
Care guides
001Everyday signs that companionship or household support may be worth discussing.
002A checklist covering experience, communication, routines and expectations.
003How to document routines, responsibilities and family preferences.